Career Opportunities | Craig Travel

Career Opportunities

Craig Travel, a leader in group travel since 1969, is a family owned travel company that designs, creates and operates its own escorted journeys by land, sea and river to a host of worldwide destinations. We are looking to fill the following positions:


Junior Groups Operations Specialist

Status: Full time / 40 hours per week  |  Hours: Monday – Friday 9am – 5pm  |  Location: Toronto office  |  Start date: Immediately

Qualifications:

  • Graduated from Travel & Tourism school
  • Highly organized and able to multi-task
  • Self-motivated / responsible / quick learner / resourceful    
  • Very detail oriented / computer literate
  • Good communication skills – excellent spoken /written English
  • TICO Certified

Role and Responsibilities:  Reports to the Operations Manager and works closely with sales staff.

Primary responsibilities include the smooth and accurate functioning of all travel groups.

  • Once groups are assigned by the Operations Manager, Operations staff are responsible for ongoing communication with the suppliers/airlines for their groups; ensuring that suppliers/airlines are updated as required with rooming lists, flight info, etc.
  • Make and confirm all travel arrangements related to group travel, i.e. transfers, hotel, flights, deviation from the group and other related matters.
  • Responsible for final documentation, ticketing, etc. and ensuring distribution of same in a timely manner – all final documents MUST be checked and verified.
  • Quality control of group departures as well as documentation sent to passengers.

Qualified individuals should submit their resume as soon as possible to Gilda Kato and Courtney Samuels at careers@craigtravel.com.

Please note that only qualified candidates will be contacted for an interview. No calls please.


General Inquiries:

Although we may not be hiring for all departments at this time we will collect and keep resumes on file should a position become available in the near future. Interested applicants should email their resume and cover letter to careers@craigtravel.com indicating the department(s) you prefer to be employed in: Group Sales, FIT Sales, Operations, Marketing, Product Development, Accounting, Admin or Customer Service.

Top