Career Opportunities | Craig Travel

Career Opportunities

Craig Travel, a leader in group travel since 1969, is a family owned travel company that designs, creates and operates its own escorted journeys by land, sea and river to a host of worldwide destinations. We are looking to fill the following positions:

Marketing Specialist

Status: Full time / 40 hours per week
Hours: Monday - Friday 9am-5pm
Location: Toronto office
Start date: Immediate

Job Description: Reporting directly to the Marketing Manager, the Marketing Specialist provides support to the company in the coordination and execution of all aspect of marketing. They work in conjunction with the Marketing Manager, Marketing Specialists, Graphic Designers, Developers and Contractors.

Role and Responsibilities

  • Working closely with reception on mailings of promotional collateral
  • Creation, proof reading and printing of brochures, flatsheets, inserts, deck plans, letters, advertisements, press releases, newsletters, advertorials, blog posts, eblasts etc.
  • Participation and organization of trade shows and events
  • Updating and modifying the Craig Travel website www.craigtravel.com and various social media platforms including but not limited to: Facebook, Twitter, Instagram and Pinterest.
  • Photo editing and alterations for online and print content
  • Working closely with Graphic Designers to refine advertisements, maps and marketing collateral
  • Assist in the research of group airfares/schedules/domestic add-ons as requested
  • Assist in the contact of potential advertisers to promote targeted journeys to clientele
  • Special projects to enhance the productivity, appearance of materials and offerings to clients as required by the Marketing, Operations and Sales departments
  • Filing as required of various materials used by all Craig Travel departments
  • Maintenance of the Marketing Department budget spreadsheet and tracking all cooperative marketing activities
  • Be proficient with and comfortable using the in-house Microsoft programs
  • Develop a thorough knowledge of Craig Travel products
  • Any other duties that may be required by the Marketing department

Position also includes any other additional duties or tasks assigned.

Skills, Knowledge and Experience:

  • Has previous marketing experience and good geographical knowledge
  • TICO certified is an asset
  • Proficiency in Microsoft Excel, Word, and Publisher
  • Proficiency with Photoshop
  • Flexible attitude, ability to work well within a team environment
  • Exceptional written and verbal communication skills
  • Innovative ideas

Qualified individuals should submit their resume as soon as possible to Melanie McIlroy and Courtney Samuels at careers@craigtravel.com.

Please note that only qualified candidates will be contacted for an interview. No calls please.

Junior Groups Operations Specialist

Status: Full time / 40 hours per week
Hours: Monday – Friday 9am – 5pm
Location: Toronto office
Start date: Immediately

Qualifications:

  • Graduated from Travel & Tourism school
  • Highly organized and able to multi-task
  • Self-motivated / responsible / quick learner / resourceful    
  • Very detail oriented / computer literate
  • Good communication skills – excellent spoken /written English
  • TICO Certified

Role and Responsibilities:  Reports to the Operations Manager and works closely with sales staff.

Primary responsibilities include the smooth and accurate functioning of all travel groups.

  • Once groups are assigned by the Operations Manager, Operations staff are responsible for ongoing communication with the suppliers/airlines for their groups; ensuring that suppliers/airlines are updated as required with rooming lists, flight info, etc.
  • Make and confirm all travel arrangements related to group travel, i.e. transfers, hotel, flights, deviation from the group and other related matters.
  • Responsible for final documentation, ticketing, etc. and ensuring distribution of same in a timely manner – all final documents MUST be checked and verified.
  • Quality control of group departures as well as documentation sent to passengers.

Qualified individuals should submit their resume as soon as possible to Gilda Kato and Courtney Samuels at careers@craigtravel.com.

Please note that only qualified candidates will be contacted for an interview. No calls please.

General Inquiries:

Although we may not be hiring for all departments at this time we will collect and keep resumes on file should a position become available in the near future. Interested applicants should email their resume and cover letter to careers@craigtravel.com indicating the department(s) you prefer to be employed in: Group Sales, FIT Sales, Operations, Marketing, Product Development, Accounting, Admin or Customer Service.

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