“OK ZOE, what is the best restaurant in Malta for our excursion tomorrow?” Onboard MSC Bellissima, finding out about your next shore excursion will be as easy as asking a question to ZOE, your new favourite virtual personal assistant. Artificial Intelligence is becoming more and more prominent in everything we do, and sure enough in anywhere we go too! The initiative is not meant to replace interactions with crew and other guests. It is rather seen as an exceptional tool allowing more guests’ flexibility when it comes to discovering information, at any time of the day or night. ZOE can speak seven languages and answer over 800 questions. Whether you want to know what entertainment is on that night or on which deck the SPA is, ZOE will instantly have the answer for you, 24/7! She is even able to reserve shore excursions on your behalf or make a reservation to your favourite onboard restaurant.
The brand new MSC Bellissima will be the first of MSC’s ships that will be equipped with this new technology, but ZOE will soon be introduced across all of the cruise line’s ships for an unequalled cruising experience. Don’t only pack clothes on your next MSC cruise, bring along your curiosity too!
If you would like to meet ZOE, contact our Cruise Specialists. They will happily help you reserve your next MSC cruise.
Photo Courtesy of MSC Cruises