The Craig Travel Difference | Craig Travel

The Craig Travel Difference

Along with the assurance of value and quality and the fully inclusive nature of our tours and cruises, Craig Travellers enjoy many peripheral benefits from when they book their trip to when they are reminiscing about their journeys. Here are some of our special programs.

Inclusive Features

What You Can Expect on a Craig Travel Journey

Fully Inclusive Pricing

Airport Transfers are Included
Group members joining from Southern Ontario will be provided with airport transfers, where available. All other group members will be provided with an equivalent value (a bonus credit or overnight hotel accommodations as needed).

Limited Group Size
Most of our tours are planned for a membership of between 22 - 38 guests. Cruise groups may range in size.

Comprehensive Insurance
Insurance is not included in our prices but is highly recommended. For more information please see our insurance page.

A Carefully Planned Itinerary
Each journey is carefully planned with you and the destination in mind. Where possible, we avoid those early starts and long days. We include sightseeing and admission charges, and we leave you free time for personal relaxation, exploration and shopping. Where possible, we include multiple night stays in areas of special interest. However, you should appreciate that some factors affecting your itinerary are beyond our control ( air schedule changes, government rules, etc).

Exceptional Value
Because we arrange our journeys directly with our suppliers and offer them directly to you, we provide you exceptional value for your travel dollar. Our contracts with the airlines ensure that you have the best possible value.

Travel At The Best of Times
In offering just a few departures to each destination, we carefully select the best time of year to visit each area. We also select dates that offer the best seasonal airfares and hotel rates.

Pre-Journey Information
Prior to joining the journey you will receive a package of pre-departure information together with our complimentary luggage strap, tote bag, packing cubes or back pack. While the amount and type of information will vary from one journey to the next, it will likely contain climate and clothing suggestions, shopping tips and facts about the countries you will visit. In addition, we will advise you about any health requirements and will assist you where possible in obtaining any visas or tourist cards required. Needless to say we are willing and able to answer any questions that you may have about your journey or your destination.

Congenial Travel Group
On our journeys you will travel with a friendly group of people with similar interests and backgrounds.

Top Quality Transportation
Generally you will fly on regularly scheduled air carriers. Coach travel will be on the best available and most suitable coaches in each area visited. We carefully select the cruise lines that we use, thus ensuring you the highest quality of service, cuisine and accommodation.

First Class Accommodation
We carefully select our hotels to provide superior location, service and amenities. Every effort is made to provide the most suitable hotels for the itinerary being used. Generally we will stay in first class or deluxe hotels but where these categories are not available or suitable, we will use the best available hotels.

Fully Escorted Journeys
All journeys are planned to be escorted by a well travelled and experienced Group Escort. In addition, where required on foreign tours, you will be met by professional English-speaking tour managers and/or guides. Together they will take care of all the troublesome details of travel, ensuring a carefree and pleasant holiday.

Fully Inclusive Pricing In Canadian Dollars
You know from our brochure just exactly what your journey will cost and what it includes.

Most Meals are Included
Generally, at least two meals per travel day are included in your journey cost (breakfast plus lunch or dinner). Some of these meals include local specialities and/or entertainment. The included meals are shown on each tour itinerary.

All Gratuities are Included
Tips for porters, waiters, even for your guides, tour manager and coach drivers are included. Tips for all incorporated services within the journey are included and will be handled by your Tour / Cruise Escort, leaving you free to thoroughly enjoy your trip. On cruises, tips for cabin and dining room staff are also included.

All Taxes are Included
These include airport taxes, fuel surcharges, port taxes, hotel and government taxes and service fees. Please note that supplements may apply when taxes and fees change after our brochure is printed.

Loyalty Club

As a valued member of the Craig Travel Family, we want to Thank You for your past patronage and to encourage you to travel with us again. To show you our appreciation, all group members, travelling on escorted journeys will receive CT Reward Points. Each group journey has a set amount of points to be rewarded that will then be multiplied by your Loyalty Level.

Points earned from travel will be credited to your account shortly after you return from your latest journey, usually within 2 – 3 weeks. Points will not be earned for any trips cancelled prior to departure, no matter what the cause. Points earned from other sources will be assigned as earned.

CT Reward Points
Craig Travel has created a personal account for all past passengers. Points that you earn through travel, contests and other promotions will be added to your account. Those CT Reward Points will then automatically be applied to the cost of your next group journey. When redeeming points, you will receive a credit of CAD $20 for each 1,000 points in your account.

Earning Points
The more you travel with us, the higher your Loyalty Level and the faster that your benefits will grow! The rate at which you earn points will increase with the number of trips taken. Points will not be awarded for single supplements, any upgrades, optional extensions, deviations, airfares, taxes, fees and inclusive features that we pass on to clients at cost, like gratuities, cost of Visas, etc. Points may also be awarded for participation in various contests or programs, or at the discretion of Craig Travel.

Loyalty Level
Entry Level is achieved with 1-2 trips taken and earns Base CT Points
Bronze Level is achieved with 3-5 trips taken and earns 1.25 x Base CT Points
Silver Level is achieved with 6-9 trips taken and earns 1.5 x Base CT Points
Gold Level is achieved with 10 - 14 trips taken and earns 1.75 x Base CT Points
President's Level is achieved with 15+ trips taken and earns 2 x Base CT Points

Refer a Friend Program
Clients who give us new referrals (friends, associates & others) will be rewarded points twice! When you submit a new referral, you will receive an immediate credit of 200 CT Reward Points – this will be awarded whether the new person travels or not but will only be applied once we confirm the name and address. If the referred passenger(s) then sign up and travel with Craig Travel, you will receive an additional bonus of 2,500 CT Reward Points.

Redeeming Points
Any points in your account will automatically be applied to the final payment of your next journey. Only points earned prior to final payment date can be applied to the next trip. From time to time, Craig Travel may also make available special offers (eg merchandise) which may be available for purchase with points and/or cash.

Validity of Points
Points will not expire unless a traveller becomes inactive at which point the travellers account will be deactivated and all points (if applicable) will be retired from our system. Points applied to a journey which is subsequently cancelled will be credited back to a client’s account provided the client is still active. Points cannot be transferred to another person – they are valid only for the person who travelled. Points cannot be redeemed for cash. A client and their account become inactive after five (5) years without a booking. They are also inactive if they ask to be removed from our database or are no longer able to travel.

If you have booked multiple future trips with Craig Travel that depart in close succession, the points earned from the earlier departed trips will be applied to the next as a credit so long as the first trip has returned prior to the final payment date for the second trip. This can result in points from two departures being redeemed on a future departure. Example 1: TRIP 1 departs and returns in May and TRIP 2 departs in September. Final payment for TRIP 2 is in June. The points earned from TRIP 1 will be applied to the TRIP 2 as a credit. Example 2: TRIP 1 departs and returns in May and TRIP 2 departs in June. Final payment for TRIP 2 is in March. The points earned from TRIP 1 and TRIP 2 will be applied to the next group journey booked as a credit.

Happy Travels!